AI agents for WhatsApp

AI agents for WhatsApp, built around your business.

Turn WhatsApp into a customer service, sales and automation tool. We design artificial intelligence agents that know your company and can integrate with your processes and systems.

Implementation in up to 12 interest-free months
  • Designed for your business
  • Human oversight
  • Published pricing in MXN
Talk to ENALTA
  1. Customer: Hi, do you have openings for a dental cleaning this week?
  2. Agent: Hi! Sure, happy to help. Do you prefer the morning or the afternoon?
  3. Customer: Afternoon, Thursday if possible.
  4. Agent: On Thursday there's availability at 4:00 pm and 5:30 pm. Which works for you?
  5. Customer: 4:00 pm, please.
  6. Agent: Done. I've requested your appointment for Thursday at 4:00 pm and the front desk will confirm it here.
Illustrative example. Not a real customer.
Much more than a chatbot

You don't need another chatbot. You need an agent that works with your business.

The difference isn't answering messages — it's understanding what the customer needs and helping them get it done within your company's rules.

Traditional chatbot

  • Follows predefined menus and replies.
  • Gets stuck when the question isn't in the script.
  • Doesn't check your systems or take action.
  • Forces the customer to adapt to the flow.

Custom AI agent

  • Understands requests written in natural language.
  • Answers with your business's authorized information.
  • Takes actions in integrated systems, under defined rules and permissions.
  • Hands off to your team when needed.

How an agent connects to your business

Examples of what it can do

  • Check appointment availability
  • Log customer requests
  • Prepare quotes
  • Share service information
  • Follow up with leads
  • Transfer conversations to staff

Available functions depend on the contracted scope and on each project's integrations.

Capabilities

What can your agent do?

We choose together the functions that make sense for your operation. These are the most common.

Automated answers

Answers questions about products, services, prices, locations and hours.

Appointment management

Checks availability, books, confirms and handles appointment changes when integrated with your calendar.

Sales follow-up

Logs leads and follows up through flows your team has approved.

Quotes

Gathers requirements and generates quotes when the business has compatible rules and systems.

Integrations

Looks up information or takes actions in CRMs, ERPs, inventory, calendars and other apps.

Human oversight

Transfers conversations, lets your staff step in and restricts sensitive actions.

By business type

Solutions for different businesses

Practical examples of what an agent can do in each sector. Every implementation is adapted to your processes.

Doctors' offices and specialists

ExampleA patient asks about a first visit at 10 pm; the agent shares requirements and fees and leaves the appointment request ready for the front desk.

  • Service and schedule information
  • Appointment booking and confirmation
  • Reminders and administrative requests
  • Routing to front-desk staff

Dentists and dental clinics

ExampleSomeone asks about an orthodontic assessment; the agent explains what it involves, offers time slots and logs the request.

  • Treatment information
  • Assessment requests
  • Appointment confirmation and rescheduling
  • Administrative follow-up after a visit

Clinics and hospitals

ExampleA relative asks which lab tests are offered and when; the agent provides guidance and routes them to the right department.

  • Administrative guidance
  • Specialty information
  • Appointment and test requests
  • Routing to the right departments

Spas, beauty and nail salons

ExampleA client wants a massage on Saturday; the agent shows options and prices, holds the slot and sends a reminder.

  • Service and price inquiries
  • Time-slot booking
  • Confirmations and reminders
  • Client follow-up and approved promotions

Gyms and fitness studios

ExampleA prospect asks about the monthly membership; the agent explains plans, offers a trial class and records their details.

  • Membership information
  • Class sign-ups
  • Schedule inquiries
  • Reminders and lead follow-up

Real estate agencies

ExampleA prospect asks about apartments for rent; the agent filters by area and budget and books a viewing with an agent.

  • Available property information
  • Lead qualification
  • Viewing scheduling
  • Follow-up and routing to agents

In healthcare, the agent provides information and administrative support. It does not diagnose, prescribe treatment or handle emergencies. With each client we define privacy, permissions, data protection and human oversight measures for sensitive information.

It also works for

  • Barbershops and beauty salons
  • Veterinary and pet services
  • Restaurants
  • Hotels and lodging
  • Schools, academies and training centers
  • Auto repair and service centers
  • Professional services
  • Installation and maintenance companies
  • Retailers with catalogs and quotes
  • Event services

Scenarios are illustrative examples of use, not client case studies.

Interactive example

What a conversation with an agent looks like

Pick a business type to see a sample conversation.

Illustrative conversations. Prices, schedules and actions depend on each business's information and integrations.

  1. Customer: Hi, do you have appointments available for a dental cleaning?
  2. Agent: Hi! Sure, I can help. Would you prefer a morning or afternoon appointment?
  3. Customer: Afternoon.
  4. Agent: Great. I can check available times and help you request your appointment. Could you share your full name?
Illustrative example. Not a real customer.
How we work

From idea to an agent in operation

A clear process, with your team involved in every decision.

1

Discovery

We analyze the business's needs, processes and tools.

2

Design

We define the agent's functions, rules, personality and knowledge.

3

Integration and testing

We connect the agreed systems and validate that everything works.

4

Launch and optimization

We put the agent into operation, monitor it and make improvements.

Investment

Transparent pricing from day one

One implementation fee and a monthly maintenance plan. No surprises.

Custom implementation

From

$25,000 MXN + VAT

Up to 12 interest-free months

or 12 interest-free payments from $2,416.67 MXN, VAT included

With any credit card.VisaMasterCardAmerican Express

Includes discovery, setup, customization, testing and the agreed initial integration.

Monthly maintenance

From

$5,000 MXN/month + VAT

Includes technical monitoring, support, fixes and minor adjustments defined in the contract.

Scope, integrations, new features and AI or WhatsApp usage costs are determined by each project's needs.

Prices in Mexican pesos (MXN). This service line is quoted separately from our website plans.

Request a custom assessment

Frequently asked questions

How is it different from a traditional chatbot?

A traditional chatbot follows predefined menus and replies. A custom AI agent understands what the customer writes, answers with your business's authorized information and, when the project includes it, can take actions in your systems following the rules and permissions we define with you.

Does the agent adapt to my business?

Yes. During discovery and design we define its functions, its tone, the information it can use and the cases in which it should hand the conversation to your team.

Can it use my current WhatsApp number?

It depends on how you use that number today. In many cases it can be connected to the official WhatsApp Business platform, but there are requirements and some restrictions. We review it with you during the assessment before changing anything.

Can it connect to my booking system or CRM?

If your system supports integrations (for example, through an API), usually yes. Compatibility and the scope of each integration are confirmed during the assessment.

Can I monitor the conversations?

Yes. We define how your team can review conversations, step in when needed, and which actions require human approval.

What happens when the agent can't resolve a request?

It's configured to recognize those cases and transfer the conversation to someone on your team, or collect the details so someone can follow up.

How much does implementation cost?

Custom implementation starts at $25,000 MXN + VAT and includes discovery, setup, customization, testing and the agreed initial integration. The final amount depends on scope and integrations.

Can I pay for the implementation in interest-free installments?

Yes. You can pay for the implementation in up to 12 interest-free monthly payments (MSI) with any credit card, from $2,416.67 MXN per month, VAT included. Monthly maintenance is billed month to month.

What does monthly maintenance include?

From $5,000 MXN + VAT per month: technical monitoring, support, fixes and minor adjustments defined in the contract. It is not unlimited development; new features are quoted separately.

Are WhatsApp and AI costs included?

No. WhatsApp Business and AI providers charge based on usage. We help you estimate those usage costs in the proposal, based on your expected conversation volume.

How long does implementation take?

It depends on scope and integrations. After discovery we share a work plan with agreed dates.

Find out what an AI agent could automate in your business.

Tell us how you serve your customers today and which processes you'd like to improve. We'll help you identify automation opportunities and a solution tailored to your operation.

  • Pay for the implementation in up to 12 interest-free monthly payments with any credit card.
  • We reply in under 2 hours during business hours.

Request a demo

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