Terms of Service

By accessing or using the ENALTA website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

ENALTA provides website design and development, e-commerce solutions, AI-powered business applications, and related ongoing support. The specific scope, deliverables, and pricing of any engagement are agreed in writing before work begins.

Fees, billing cycles, and payment terms are defined per plan or project. One-time builds and recurring subscriptions are billed as described at the time of purchase. Late or failed payments may result in suspension of services.

You are responsible for providing accurate information, timely content and feedback, and for ensuring you have the rights to any materials you supply for your project.

Upon full payment, you receive ownership or a license to the deliverables as specified in your agreement. ENALTA retains rights to its underlying tools, frameworks, and reusable components.

Our services are provided on a reasonable-effort basis. To the maximum extent permitted by law, ENALTA is not liable for indirect or consequential damages arising from the use of our services.

We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

If after the diagnosis call you decide not to continue with your agent's implementation, let us know in writing within 2 business days of that call and we refund 100% of the implementation payment to the same payment method. In addition, for the first 30 days after launch we adjust your agent at no cost until it works as agreed. The agent monthly plan includes AI and WhatsApp usage up to 1,000 conversations a month; if exceeded, we let you know first and the extra is quoted based on your volume.

Questions about these Terms can be sent to hello@enalta.cloud.