Practices and clinics

A WhatsApp AI agent for clinics that answers every patient instantly

It answers common questions, routes by specialty and books appointments without overloading your front desk.

It's not an AI that diagnoses: it's your WhatsApp receptionist, 24/7. It looks after your patients, books appointments and leaves the clinical side to you.

Design your agent

Another kind of business? See all agents →

  1. Customer: Good morning. My dad was ordered an abdominal ultrasound and blood work. Do you do those?
  2. Agent: Good morning! Yes, both are done here: the lab and imaging are on the ground floor.
  3. Customer: What are the hours, and does he need to prepare?
  4. Agent: Lab: Mon–Sat 7:00 to 14:00. Ultrasound by appointment: Mon–Fri 8:00 to 18:00.
  5. Agent: An 8-hour fast is common, but always confirm his doctor's instructions. Shall I book the ultrasound?
  6. Customer: Yes, tomorrow early if possible. For Jorge Salas.
  7. Agent: Tomorrow there's 8:30 and 9:15 AM. At 8:30 he can do the blood work in the same visit. Does that work?
  8. Customer: Perfect, 8:30.
  9. Agent action: Request sent to Imaging · Tomorrow 8:30 AM
  10. Agent: Done. Imaging will confirm here shortly. For billing or insurance questions, I can connect you with Admissions.
Demo

$1,890 USD + VAT, one-time. Maintenance from $390 USD a month, only once your agent is live.

  • You don't set up anything
  • Overseen by people
  • Clear pricing in USD
Talk to a person

Are you a patient looking for an appointment? This page is for doctors and clinics; please contact your doctor directly.

  • Official WhatsApp Business
  • CFDI invoice (Mexico)
  • Secure payment with Stripe
  • Team in Mexico
  • 100% refund before launch
Trust and privacy

Your patients, in good hands.

  • Never diagnoses or prescribes

    It shares administrative information: fees, requirements and hours. The clinical side is always yours.

  • Sensitive cases go to you

    If a patient mentions a severe symptom or an emergency, it hands you the conversation right away.

  • You see everything

    You can review any conversation and you or your front desk can take it over at any time.

  • Only uses what you approve

    It answers with the information you give us. Together we define permissions, privacy and data protection.

Try it with your practice

See your assistant taking care of your clinic's patients.

Type your practice's name and your consultation fee: this is how it would answer a patient writing at night on WhatsApp.

  1. Customer: Good evening, do you have a pediatrician? How much is the visit?
  2. Agent: Good evening! I'm the assistant at Vida Clinic. Yes, we have pediatrics; the visit is $60 USD.
  3. Customer: Anything tomorrow morning?
  4. Agent: Tomorrow I have 9:00 or 11:30 AM with Dr. Paredes. Which should I book?
  5. Customer: 9:00, for my son Diego Ruiz.
  6. Agent action: Appointment booked · Pediatrics · 9:00 AM
  7. Agent: Done. The front desk has his details and I'll send you a reminder early tomorrow.
Demo · The agent doesn't diagnose or prescribe.
I want this assistant for Vida Clinic

What does not answering cost you?

You miss out on about $480 USD a month.

Your assistant pays for itself with 4 new patients a month.

Estimate: $60 USD visit × 2 visits × 4 weeks. The monthly fee is $390 USD + VAT and implementation ($1,890 USD + VAT) is a one-time payment.

Your day with ENALTA

This is your day when your WhatsApp no longer depends on you.

No new apps, no screens to check. Your assistant takes care of your customers on WhatsApp, and it writes to you on WhatsApp too. That simple.

7:30 AM · Every morning

Before you open, you already know how your day looks.

  1. Agent: Good morning, Vida Clinic team. There are 14 appointments today:
  2. Agent: 🆕 8:00 Pediatrics · 5 appointments ✅ 10:00 Gynecology · 4 appointments ✅ 12:00 Dermatology · 2 appointments 🔄 4:00 Nutrition · 3 appointments
  3. Agent: 🆕 6 new appointments came in last night on WhatsApp. Every patient got their reminder yesterday. No unanswered messages.
  4. Agent: Have a great day, everyone.
  5. Customer: Thanks! 🙌
Example. The summary is set up around your business: on WhatsApp, by email or both.
  • It arrives like any other message. No app to open, nothing to learn.
  • You see who's coming, when, and what your assistant booked while you slept.
  • If something needs your attention, it tells you first.
I want this for my business

And for the rest of the day, your assistant keeps working.

A day with an ENALTA AI agent at a dental practice
  1. CalendarYour calendar fills itself, with name and service. You don't write anything down.
  2. 11:48 pmA customer writes at night and your assistant books them in.
  3. 1:15 pmSensitive cases come to you, with the whole conversation.
  4. 6:00 pmIt reminds your customers of their appointments: fewer no-shows.

The business and names in the video are fictional.

Design your agent · 1 minute
Real case

MORSAR runs its WhatsApp with an ENALTA agent.

Custom mats for companies in Puebla. Its agent answers, quotes from the price list and sends the payment link; the team supervises everything from its dashboard. Its results:

9/10

conversations handled by the agent

17 s

typical response time

81%

of replies sent by the agent

24/7

nights and weekends too

«Messages that came in at night or over the weekend used to wait until the next business day. Now the agent replies in seconds, quotes from our price list and sends the payment link; we review everything from the dashboard and step in only when needed.»
Gaby · Sales Manager, Tapetes MORSAR

Real data from MORSAR's dashboard. The conversation in the video is a recreation with illustrative data. tapetesmorsar.com

Design your agent

Design your agent in a minute.

Four quick questions. At the end you see your own business answering on WhatsApp.

Step 1 of 4

What does your business do?

Pick the closest match.

Capabilities

What your agent does for you

It doesn't just reply: it checks your calendar, books, quotes and lets you know. Always following the rules we agree on with you.

Books without the back-and-forth

Sees your open slots and holds the appointment in the same chat.

Quotes with your prices

Works it out from your price list and sends the payment link.

Follows up on every lead

Picks the conversation back up and alerts sales when there's interest.

Your team steps in when needed

Alerts you with the full context so you can take over.

Answers at night and on weekends

Sums up your day

Every morning, by WhatsApp or email.

Illustrative examples; the response time is MORSAR's typical one from its dashboard. Features depend on what we agree on for your business.

By business type

Solutions for different businesses

Practical examples of what an agent can do in each sector. Every implementation is adapted to your processes.

Clinics and hospitals

What the agent did

  1. 1Explained tests, hours and location
  2. 2Gave general guidance without replacing the doctor
  3. 3Routed the request to the right department
  4. 4Offered a hand-off to Admissions
Design your agent
  1. Customer: Good morning. My dad was ordered an abdominal ultrasound and blood work. Do you do those?
  2. Agent: Good morning! Yes, both are done here: the lab and imaging are on the ground floor.
  3. Customer: What are the hours, and does he need to prepare?
  4. Agent: Lab: Mon–Sat 7:00 to 14:00. Ultrasound by appointment: Mon–Fri 8:00 to 18:00.
  5. Agent: An 8-hour fast is common, but always confirm his doctor's instructions. Shall I book the ultrasound?
  6. Customer: Yes, tomorrow early if possible. For Jorge Salas.
  7. Agent: Tomorrow there's 8:30 and 9:15 AM. At 8:30 he can do the blood work in the same visit. Does that work?
  8. Customer: Perfect, 8:30.
  9. Agent action: Request sent to Imaging · Tomorrow 8:30 AM
  10. Agent: Done. Imaging will confirm here shortly. For billing or insurance questions, I can connect you with Admissions.
Demo · The agent doesn't diagnose or prescribe.

In healthcare, the agent provides information and administrative support. It does not diagnose, prescribe treatment or handle emergencies. With each client we define privacy, permissions, data protection and human oversight measures for sensitive information.

It also works for

  • Barbershops and beauty salons
  • Veterinary and pet services
  • Hotels and lodging
  • Schools, academies and training centers
  • Auto repair and service centers
  • Professional services
  • Installation and maintenance companies
  • Retailers with catalogs and quotes
  • Event services

Scenarios are demos of use, not client case studies.

For the curious

What happens behind the scenes? We take care of it.

All you see are WhatsApp messages. Behind them, your assistant uses a calendar, a customer list and a way to get paid. If you already use one, we connect it; if not, we set it up. Pick yours and watch a message travel the whole way.

Do I have to learn anything?
No. You keep using WhatsApp, as always. Your assistant takes care of your customers and lets you know on WhatsApp. Everything behind the scenes is set up and looked after by us.
Do I have to install anything?
No. You don't install anything or change how you work: if you already use a calendar or a customer list, we connect it. And if you don't have anything yet, we set it up for you.

What do you use today?

Don't see yours? Pick “Other” and type it: we connect to the one you already use.

WhatsApp

“Anything Thursday afternoon?”

AI agent

Watch a message travel through your system

  1. The message arrives on WhatsApp10:14:02
  2. Checks availability · Google Calendar10:14:04
  3. Holds Thu 4:00 pm · Google Calendar10:14:06
  4. Logs the customer · Google Sheets log10:14:08
  5. Confirms the appointment on WhatsApp10:14:10

Your agent would connect to: Google Calendar · Google Sheets log (we set it up) · Credit and debit card · Electronic invoice (CFDI)

Design your agent with these tools

We integrate via API what we agree with you before we start.

Comparison

It adapts to your business. Not the other way around.

A chatbot puts menus in front of your customers; platforms give you tools and you put in the time to configure them. With ENALTA we do it all: you just tell us how you work.

Compare with

Predefined menus and replies

ENALTA

9/9

Chatbot

0/9

  1. Who sets it up?

    We do, start to finish. You just tell us how you work

    You or a vendor, with fixed menus and replies

  2. Who adapts to whom?

    The agent, to your processes and rules

    Your customer, to the menus and options

  3. Does it understand what the customer writes?

    Yes: it understands what your customer writes in their own words and answers with your business's information

    No: it puts menus in front of the customer ("type 1 for hours")

  4. Does it work with your calendar and customer list?

    Yes: we connect it; you don't do anything technical

    Rarely: it doesn't check your calendar or do anything for you

  5. Price

    Published in dollars: $1,890 USD + VAT

    Varies by vendor

  6. AI and WhatsApp usage

    Included in the monthly fee, up to 1,000 conversations a month

    Varies by vendor

  7. Payment

    One-time card payment in USD

    Varies by vendor

  8. When does the monthly fee start?

    Once your agent is live

    From the day you subscribe

  9. After launch

    A team in Mexico that monitors, tunes and improves your agent

    Gets stuck when the question isn't in the script

AdvantageUp to you

Have the time and team to set it up and maintain it? A self-serve platform may work for you. If you’d rather have a custom-built agent without learning another tool, that’s what we’re here for.

Comparison by type of solution based on providers’ public information, reviewed in October 2026; their terms may change. Brands are cited only as examples of each type and belong to their respective owners.

After you activate

What happens after you activate your agent

From payment to your agent going live, step by step. Track it in My ENALTA.

  1. Today

    1

    You pay for the implementation

    Online, by card. You get your receipt by email.

    Your part: Pay online

  2. Right after paying

    2

    You set up your agent and book your call

    You answer a few questions about your business and pick the date and time of your diagnosis call.

    Your part: ≈10 min and pick your time

  3. On the date you chose

    3

    Diagnosis

    You tell us how you serve your customers today, what you use and what takes up most of your time. If you decide not to continue, we refund 100%.

    Your part: Tell us how you serve customers today

  4. After the diagnosis

    4

    Design

    Together we define its tasks, tone, knowledge and when it hands the conversation to your team.

    Your part: Approve its tasks and tone

  5. Before launch

    5

    We connect it and test it

    We connect your WhatsApp and calendar (and anything else we agreed on), and test it with real cases from your business.

    Your part: Test it with real cases

  6. Business day 10

    Your agent goes live

    Monthly maintenance starts then, activated from My ENALTA, and we keep monitoring and improving it.

    Your part: Activate maintenance

If you decide not to continue after the diagnosis, we refund 100%.

Investment

Clear pricing, in two steps

Today you pay for the implementation. The monthly fee starts only once your agent is serving your customers.

AI agent for WhatsAppDesigned, integrated and maintained by ENALTA
1 · Today

Custom implementation

One-time payment

$1,890 USD + VAT

See what’s included
  • 1 official WhatsApp Business number
  • Answers with your information: services, prices, hours and up to 50 FAQs
  • Books appointments for you (in Google Calendar; if you don't use it, we set it up)
  • Hands the conversation to your team when needed
  • Live in 10 business days, tested before launch
2 · Once your agent is live

Monthly maintenance

From

$390 USD/month + VAT

Not charged today. You activate it in Mi ENALTA once your agent is live.

See what’s included
  • AI and WhatsApp usage included up to 1,000 conversations a month
  • Technical supervision of the agent and WhatsApp
  • Adjustments to answers and knowledge
  • Support and fixes
Activate my agent

Today you only pay for the implementation. You pick the date of your diagnosis call, and if you decide not to continue, we refund 100%.

Secure payment with Stripe · 3D Secure · We never store your card

Want to connect another system you already use, or more than one number? We quote it separately, always before we start.

Guarantee: if after the diagnosis you decide not to continue, we refund 100%. Plus 30 days of free adjustments after launch.

Talk to a person

Frequently asked questions

How is it different from a traditional chatbot?

A traditional chatbot puts menus in front of your customer ("type 1 for hours"). Your agent understands what the customer writes in their own words, answers with your business's information and, if we agree on it, also books appointments or creates payment links, always following the rules we define with you.

Do I need to know about technology?

No. If you can use WhatsApp, you can use your agent. We set it up, connect it and look after it; you get the updates on your WhatsApp, like any other message.

Does the agent adapt to my business?

Yes. During discovery and design we define its functions, its tone, the information it can use and the cases in which it should hand the conversation to your team.

Can it use my current WhatsApp number?

It depends on how you use that number today. In many cases it can be connected to the official WhatsApp Business platform, but there are requirements and some restrictions. We review it with you during the assessment before changing anything.

Can it work with the calendar or system I already use?

Usually, yes. On the diagnosis call we review what you use today and confirm what can be connected before we start. You don't have to do anything technical. And if you don't use anything, we set up a calendar for you.

Can I monitor the conversations?

Yes. We define how your team can review conversations, step in when needed, and which actions require human approval.

What happens to my customers' or patients' data?

Your agent only uses the information you approve and never diagnoses or prescribes. You and your team can review any conversation and take it over at any time. With each client we define permissions, privacy, data protection and human oversight for sensitive information.

What happens when the agent can't resolve a request?

It's configured to recognize those cases and transfer the conversation to someone on your team, or collect the details so someone can follow up.

How much does implementation cost?

$1,890 USD + VAT, one-time: 1 WhatsApp Business number, answers with your business information (up to 50 FAQs), Google Calendar booking, hand-off to your team and testing before launch. Connecting other systems is quoted separately, always before we start.

What happens after I pay?

You get your receipt by email and set up your agent (≈10 min). You book your diagnosis call on the date you choose; if you decide not to continue, we refund 100%. Your agent goes live in 10 business days and, once it's answering, you activate maintenance from My ENALTA.

What does monthly maintenance include?

From $390 USD + VAT per month, only once your agent is live: includes AI and WhatsApp usage up to 1,000 conversations a month, technical supervision, support, fixes and minor adjustments. New features are quoted separately.

Are WhatsApp and AI costs included?

Yes. Maintenance includes AI and WhatsApp usage up to 1,000 conversations a month, enough for most practices, clinics and spas. If your business goes over, we let you know first and quote the extra based on your volume.

Is there a guarantee?

Yes, twice over. If after the diagnosis call you decide not to continue, we refund 100% of what you paid. And for the first 30 days after launch we adjust your agent at no cost until it works as agreed.

How long does implementation take?

Your agent goes live in 10 business days, counted from when you finish its setup (≈10 min) after paying. If we also connect other systems, we give you the date before we start.

Design your agent today. We’ll handle the rest.

Pay for the implementation online by card. You pick the date of your diagnosis call, and the monthly fee starts only once your agent is live.

  • Published price in USD, secure payment with Stripe
  • Monthly fee starts only once your agent is live
  • We design, integrate and launch it for you
Design your agentTalk to a person